Getting Started

• What do I need to use KiTbetter Connect?
• Do I need to create a separate account for KiTbetter Connect?
• Which albums can I sell through KiTbetter Connect?
• Is there a subscription fee to use KiTbetter Connect?

Orders & Shipping

• What happens when a fan places an order?
• Do I need to manage inventory?
• How are shipping costs calculated?
• Which areas does KiTbetter Connect ship to?
• How long does delivery take?
• Who handles fulfillment?

Products

• What is the difference between the Available tab and the Imported tab?
• I imported a product — why isn't it showing in my store?
• Can I import the same album more than once?

Tax Exemption